A. METHODS OF ORDER
1. Through our web site https://tseprailidis.gr Find the products that interest you through the search engines or from the various thematic and product pages of categories. Click on the “Add to cart” link next to the product you are interested in and it will be added to your online shopping cart. Once you have completed your purchases, click on the Shopping Cart and complete your order by following the steps indicated.
2. Through our call center: You can place your order by phone at 24610 24501 Monday-Friday: 09:00 – 14:30 and 17:00 – 21:00 Saturday: 08:30 – 15:00
3. In our store: Kozani: P.Mela 72, T.K.50131, Municipality of Kozani
B. METHODS OF PAYMENT
For your convenience, we have incorporated many alternative payment methods, which you can choose to pay for your purchases, as long as their option is activated on the checkout page (Checkout) just before confirming your order. The activation of the respective payment method depends on various factors such as the shipping method, the delivery address, the value of the order, etc.
The payment methods are:
Cash on delivery
If you choose to pay by cash on delivery, you will have to pay in cash at the time of delivery.
The cost of cash on delivery is 1.20 €.
ATTENTION: The cash on delivery payment is not valid for large orders and the execution of the order and its payment is always done by telephone.
2. Deposit or Transfer to a Bank Account
Note: In case of money transfer to one of the following accounts, it is mandatory for the completion of the order to indicate your name and order number.
National Account: GR0901103770000037720866708
Bank of Attica Account: GR890160881000000008498855
Your order will be on hold for bank deposit until the bank confirms that the amount has been deposited. Usually the waiting time for receiving a confirmation is from 1 to 2 working days. To facilitate the process, please send us a copy of the deposit or transfer along with the order number and your name to the email address: tsepae@gmail.com or call 2461024501
3. Payment by credit / debit card Our store accepts: -Visa, Mastercard, Diners credit cards -Visa, Mastercard debit cards and -Visa, Mastercard prepaid cards. Until the full payment of the price, the goods remain the property of https://tseprailidis.gr. If you use the payment with your Credit or Debit card, the amount is initially committed and the final charge is made upon issuance of the sales document.
ORDER CONFIRMATION – UPDATE
The customer / user through the website www.tseprailidis.gr is informed by the company before completing his order about the characteristics of the product, the price, the quantity, the shipping costs, the method of payment and delivery. Upon completion of the order, the consumer receives electronically a copy of the order, in the e-mail address (e-mail) he has stated during the registration of his order, which includes a detailed description of the goods of the order and a unique code, with which will be able to monitor the progress and development of his order.